This store is operated by Tlabs, 60 rue François 1er, 75008 Paris, France (SIREN 944 754 522). Contact: contact@aussieceilingfans.com · +33 2 59 50 88 61.
Currency & Prices
All prices on aussieceilingfans.com are displayed in Australian Dollars (AUD). The total amount payable — including any shipping costs — is shown clearly at checkout before you confirm your order.
Accepted Payment Methods
We accept the following payment methods:
- Credit & debit cards: Visa, Mastercard, American Express, Cartes Bancaires
- PayPal
- Shop Pay
- Apple Pay
Payment is due in full at the time of ordering. All payments are processed through Shopify's secure, PCI-compliant checkout over an encrypted (SSL) connection. We never see or store your full card details.
Order Confirmation & Invoicing
After payment, you receive an order confirmation email that serves as your proof of purchase. Tlabs is a French-registered micro-entreprise; VAT is not applicable under art. 293 B of the French CGI.
Failed or Declined Payments
If a payment fails or is declined, the order is not created and no amount is charged. If you believe an amount was charged in error, contact us and we will investigate immediately.
Refunds
Refunds are always issued to the original payment method, within 14 days of us receiving a returned item, as described in our Refund & Return Policy.
Questions About a Charge
Email contact@aussieceilingfans.com or call +33 2 59 50 88 61 with your order number — we respond within 24–48 hours. Customer service: Monday to Sunday, 9:00 am–6:00 pm.